Privacy Policy

Last update: January 31, 2024

By using the Fabula Formosa website, you agree to be bound by the terms and conditions of Fabula Formosa’s Privacy Policy and Terms of Use. The Privacy Policy as outlined below explains our online and offline information practices, the kinds of information we may collect, how we intend to use and share that information, and how you can opt out of a use or correct or change such information. Also, please note that, unless we define a term in this Privacy Policy, all capitalized terms used in this Privacy Policy have the same meanings as in our Terms of Service. So, please make sure that you have read and understand our Terms of Service.

PERSONAL INFORMATION WE COLLECT

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. Your credit card information will be sent to our third-party payment card processors and service providers to perform fraud detection and payment processing services. If your purchase is rejected as possible fraudulent use of a payment card, and you are in fact the authorized user of the card, you can contact us at hello@fabulaformosa.com or call (646) 717-3897 for the issue to be evaluated and resolved. We do not store credit card numbers. We will retain your other personally identifiable information for our records, in order to facilitate better customer service, and to inform you of our products and promotional offers.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We offer visitors to our website the opportunity to subscribe to our online newsletter and to receive emails about our store, new products and other updates.  You may unsubscribe at any time by contacting us at hello@fabulaformosa.com

If you send an email to us, your message and email address may be saved and we may send you emails in order to respond to your message. We will only use the information provided in your email and your email address to improve our website, services, and products, and to fulfill or respond to your requests for products, services, or information.

We maintain a presence on several social networking platforms, such as Instagram, Twitter, and Pinterest. Through these platforms and features, we receive some personal information and some usage information about you, and this Privacy Policy applies to that information as well. In addition, these third-party social networking platforms have their own privacy policies, which explain how the third parties that provide them will use and protect your information. The information we receive from third parties may depend on the privacy settings you have on the third-party platform.

Our store utilizes Google Analytics for our Web analytics to collect information about your online activities over time and across our website, and you can opt out of your website usage data being included in our Google Analytics reports by visiting https://tools.google.com/dlpage/gaoptout.

We do not solicit or knowingly collect personal information from children. Visitors 13 years of age and under should remember that they are required to obtain an adult’s permission before submitting any personal information to this or any other website. If you are a parent or guardian of a person under the age of 13 who has provided personally identifiable information to us without your approval, please contact us at hello@fabulaformosa.com and we will remove such information from our files.

USE OF PERSONAL INFORMATION

We use the Personal Information  that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Personal Information to:

- Communicate with you; 

- Screen our orders for potential risk or fraud; and 

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

DISCLOSURE OF PERSONAL INFORMATION 

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Squarespace as our online e-commerce platform.  For more insight, you may also want to read Squarespace’s Terms of Service here or Privacy Statement here. We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.  

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

RETENTION OF PERSONAL INFORMATION

We store the personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

“DO NOT TRACK”

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

THIRD-PARTY PROVIDERS

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.  The payment processors we use are Stripe and PayPal and we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 

Links

Our website may contain links that may direct you away from our site. Once you leave our website or are redirected to a third-party website or application, our Privacy Policy will no longer apply, and you access such sites at your own risk.  We encourage you to review other websites’ policies before revealing any personally identifiable or sensitive information. Fabula Formosa does not control, and is thus not responsible for, the content or privacy practices and policies of such other sites and under no circumstances shall we have any liability whatsoever for the activities conducted by or at any website accessed from or through the Fabula Formosa website.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We use Squarespace as our online e-commerce platform and, as such, our website and checkout process is protected by secure socket layer technology (SSL).  If you provide us with your credit card information, the information is encrypted using SSL and is not accessed by us.  It goes directly to Squarespace’s payment processors’ servers.  Although no method of transmission over the Internet or electronic storage is 100% secure, both of Squarespace’s payment processors, Stripe and PayPal, are PCI-DSS compliant.

SITE USAGE INFORMATION

As is the case with many websites, your IP address is automatically collected when you visit our website, and we may associate that with your domain name or that of your Internet access provider. We may also capture certain “clickstream data” pertaining to your website usage. Clickstream data includes, for example, information about your computer or device, Web browser and operating system and their settings, the referring page that linked you to the website, the pages or content you see or click on during your visit and when and for how long you do so, items you download, transactions you complete, and any search terms you have entered on the our website or a referral site.

Among other things, this information enables us to generate analytics reports on the usage of our website. We use Google Analytics and Google Tag Manager to do this.  Google Analytics’ cookies expire 24 months after being set.  To opt out of your website usage being included in our Google Analytics reports, you may follow the instructions at https://tools.google.com/dlpage/gaoptout.

We may deploy various tracking technologies on the website to collect additional information about your website visits:

 - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

These technologies are used to gather information to analyze traffic to our website and to improve our content and navigation.  Here is a list of cookies that we use so you can choose if you want to opt-out of cookies or not.

YOUR RIGHTS 

In accordance with applicable law, you may have the right to:

  • Access to/Portability of Personal Data. about you consistent with legal requirements. In addition, you may have the right in some cases to receive or have your electronic Personal Data transferred to another party.

  • Request Correction. of your personal information where it is inaccurate or incomplete. In some cases, we may provide self-service tools that enable you to update your personal information or we may refer you to the controller of your personal information who is able to make the correction.

  • Request Deletion. of your personal information, subject to certain exceptions prescribed by law.

  • Request restriction of or object to processing of your personal information, including the right to opt in or opt out of the sale of your Personal Data to third parties, if applicable, where such requests are permitted by law.

If you would like to exercise any of these rights, contact us at hello@fabulaformosa.com. We will process such requests in accordance with applicable laws. To protect your privacy, we will take steps to verify your identity before fulfilling your request.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website;  we’ll update the “Last update” at the top of the Privacy Policy. If we make material changes to it or the ways we process personal information, we’ll notify you (by, for example, prominently posting a notice of the changes on our sites before they take effect or directly sending you a notification).

We encourage you to check back periodically to review this Privacy Policy for any changes since your last visit.  This will help ensure you better understand your relationship with us, including the ways we process your personal information.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at hello@fabulaformosa.com or by mail at

Fabula Formosa, LLC

251 East 51st Street, #15E

New York, NY 10022